8mbets Terms and Conditions

1 General Terms

These terms and conditions ("Agreement") form a binding agreement between you and 8mbets regarding the use of the 8mbets platform and all its services. By registering on 8mbets or using any of its services, you confirm that you have fully read, understood and accepted these terms.

8mbets reserves the right to change, revise or update these terms at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms. We therefore recommend checking this page regularly.

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2 Account Registration and Eligibility

2.1 Age Requirement

8mbets services are available only to individuals aged 21 or above. You must provide accurate age information at the time of registration. It is strictly prohibited for any underage person to open or use an account. 8mbets may request identity documents at any time for age verification.

2.2 One Account Policy

Each person may open only one account. If multiple accounts are found under the same person's name or from the same device, 8mbets reserves the right to suspend or close them and cancel any associated bonuses.

2.3 Accuracy of Information

All information provided at registration — name, mobile number, date of birth — must be accurate and up to date. Providing false information may result in withdrawal delays or account closure. If you need to update your details, please contact the support team via live chat.

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3 Deposits and Withdrawals

3.1 Payment Methods

8mbets currently supports deposits and withdrawals via bKash, Nagad and Rocket. 8mbets will not be responsible for funds sent through any other method.

3.2 Minimum Amounts

• Minimum deposit: ৳200 (per method)
• Minimum withdrawal: ৳1,000

3.3 Withdrawal Processing

Under normal circumstances, withdrawal requests are processed within 5 to 30 minutes. However, processing time may increase if identity verification is not complete or if there are any concerns regarding the account. 8mbets may request additional verification for unusual transactions.

3.4 Fund Protection

Funds held in a user's account will only be returned to the registered mobile banking number. Withdrawals to third-party accounts are not permitted.

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4 Bonuses and Promotions

4.1 Welcome Bonus

8mbets offers new members a 200% first-deposit bonus of up to ৳15,000. Example: depositing ৳1,000 gives a ৳2,000 bonus, bringing the total balance to ৳3,000. To withdraw bonus funds, you must complete wagering of 10 times the bonus amount (৳2,000 × 10 = ৳20,000 in wagering).

4.2 Bonus Terms

• The bonus applies only once — on the first deposit.
• Withdrawals are not permitted before wagering requirements are met.
• Bets placed below the minimum odds or stake in any game will not count toward wagering.
• Any attempt to claim bonuses from multiple accounts will result in all accounts being closed.
• 8mbets reserves the right to change or withdraw any promotion.

4.3 VIP Cashback

The 8mbets VIP program has three tiers — Bronze, Silver and Gold. Weekly cashback is paid at a set rate based on net losses for the week. Bronze members receive up to 0.3%, Silver members up to 0.7% and Gold members up to 1.0% cashback. Example: if a Silver member's net loss for the week is ৳20,000, cashback = ৳20,000 × 0.7% = ৳140. Full details on cashback can be found in the VIP section.

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5 Account Security and Responsibility

5.1 Password Protection

It is your responsibility to keep your account login details confidential. Never share your password with anyone. If you suspect unauthorised access to your account, notify 8mbets support immediately. The user is responsible for any loss resulting from a third party using their account.

5.2 Account Transfer Prohibited

Giving, selling or lending your 8mbets account to anyone else is strictly prohibited. If such activity is proven, the account will be permanently closed and all balances may be forfeited.

5.3 Technical Issues

If any bet or game is disrupted due to server downtime, network outage or software error, 8mbets will assess the situation and make a decision accordingly. 8mbets bears limited liability for losses caused by technical issues.

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6 Prohibited Activities

The following activities are strictly prohibited on 8mbets:

• Money laundering or depositing funds from illegal sources.
• Using bots, scripts or automated software on the platform.
• Creating artificial betting patterns to abuse bonuses.
• Attempting to manipulate game results or hack the system.
• Harassing or attempting to defraud other users.
• Operating an account under a false identity.

If any such activity is detected, 8mbets may close the account without notice and take legal action where applicable. Our Privacy Policy explains in detail how your information is stored and used.

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7 Responsible Gaming

8mbets believes gaming should be a form of entertainment. We encourage our users to develop healthy and controlled gaming habits. If you feel gaming is having a negative impact on your personal or financial life, use the self-exclusion, deposit limit and temporary account break features available in the 8mbets Responsible Gaming section.

• Do not bet more than you can afford.
• You should not bet to try to recover money you have lost.
• Do not play under the influence of alcohol or medication.
• Do not treat gaming as a source of income.

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8 Account Closure and Suspension

8.1 Closure at User Request

Any user may request to close their account at any time. To do so, contact support via live chat or email. Any remaining balance will be returned subject to the minimum withdrawal conditions being met.

8.2 Suspension by 8mbets

In the event of a terms violation, 8mbets reserves the right to temporarily or permanently close an account. There is an option to appeal a suspended account — please contact the support team.

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9 Privacy and Data Protection

8mbets collects, stores and processes users' personal information. Read our Privacy Policy for full details on how this information is used. 8mbets keeps your data secure using SSL encryption and modern security technology. Your information will not be sold to or shared with third parties without authorisation.

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10 Support and Dispute Resolution

8mbets provides 24/7 live chat and email support in both Bengali and English. If you have a complaint, contact us via live chat first. If the matter is not resolved, send a detailed complaint by email. 8mbets takes all complaints seriously and works to resolve them. For general questions, visit our FAQ section where answers to common queries are provided.

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11 Applicable Law and Jurisdiction

These terms and conditions are governed by applicable law. Any disputes will be addressed through negotiation first. If any provision of this agreement is found to be unenforceable, the remaining provisions will continue to apply.

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12 Entire Agreement

These terms and conditions, the Privacy Policy and any applicable promotional terms together form the entire agreement between 8mbets and the user. Any prior promises made verbally or in writing are not relevant under this agreement. To learn general information about 8mbets, visit our About Us page.